Items purchased at events are not covered by our usual Terms of Sale, as they were viewed in person. Faulty items may be returned for a refund (within one calendar month of purchase) or exchanged. After one month, only exchanges are available. Please complete the Returns Submission Form, available at: https://shop.rlss.org.uk/pages/returns
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For more ways to contact us, visit www.rlss.org.uk/contact-us.