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  1. RLSS UK Help Centre
  2. FAQs
  3. RLSS UK Shop
  4. Why wasn’t my shipping cost refunded?

Why wasn’t my shipping cost refunded?

rlss uk shop

Updated over a week ago

•

1 min read

Why wasn’t my shipping cost refunded?

 

We are unable to refund shipping costs unless the item is faulty, the wrong item was sent or if an order was cancelled before dispatch.

If you require more support, please contact the RLSS UK Shop team on 0300 323 0096 or email [email protected]

 

Need More Information?

Qualifications and Awards    |    Water Safety Advice    |     My RLSS UK  

 

For more ways to contact us, visit www.rlss.org.uk/contact-us.

Related Articles

  • What should I do if there is a problem with my RLSS UK Shop order?
  • How do I obtain an invoice for my RLSS UK Shop order?
  • How do I find my RLSS UK Shop order number?
  • What should I do if the courier loses my parcel?
  • My Purchase Order (PO) was rejected in the RLSS UK Shop. What should I do?
  • Do you offer express shipping in the RLSS UK Shop?
  • Do you sell Rookie Lifeguard Awards individually in the RLSS UK Shop?
  • I entered the wrong delivery address for my RLSS UK Shop order. Can I change it?
  • I received a card payment error for my RLSS UK Shop order. What should I do?
  • I’ve seen various Trainer and Assessors who have RLSS UK branded uniform that says, "Trainer Assessor". Is this something a TA can still buy?

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In our commitment to continuously develop our services, we have improved our online RLSS UK Account 24-7 support, and this is now the new home for your how-to guides, tutorials, and FAQs. If you have any questions about the improvements, please email [email protected].

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