Can I cancel or make changes to my order?

Updated over a week ago

1 min read

Can I cancel or make changes to my order?

 

Should you wish to amend your order after it has been placed, please contact RLSS Shop as soon as possible, and we will endeavour to action any changes you require. We cannot guarantee we will be able to fulfil any changes.

If you order online or over the phone, you have the legal right to cancel your order within 14 working days of receipt of the goods. You will only be able to exercise this right if you return the goods you ordered at your own cost and in a re-saleable condition.

Information on returning items can be found in our returns information page.

For information about products available online at RLSS UK Shop or questions about Shop deliveries, availability dates, and all purchase enquiries, contact the RLSS UK Shop Team at 0300 3230 096 (then select the Shop Option) or email shop@rlss.org.uk.

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For more ways to contact us, visit www.rlss.org.uk/contact-us.

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